An opportunity has arisen for a Customer Service Operator/Vehicle Tracker within our busy Traffic Operations Office at Newmarket. This position would suit someone keen to take the first step in a career in the Logistics industry.

Shifts: Starting at 07:00 and 19:00. Shifts are based on 198 days per annum (182 days on 4 on / 4 off plus 16 contract days). 21.5 days holiday

Salary: Day shift £23500 - £27000 (+) D.O.E.

Start date: - As soon as possible

The key elements of the role will include but are not limited to:

• Ensuring client queries are dealt with in a timely and professional manner to the satisfaction of the client.
• Using our vehicle tracking systems and in-house traffic management system to monitor and record key aspects of collections and deliveries.
• Being responsible for accurate data entry
• Communication with drivers and customers to ensure good customer service

Skills and qualities we’re looking for:

• Helpful and positive attitude
• Good teamwork skills
• Ability to use self-initiative
• Strong written and verbal communication skills
• Positive interaction with clients and internal teams
• Well organised with strong administrative skills
• Willing to learn new skills and accept new challenges.
• Accurate and have a good eye for detail
• Well organised and logistically minded
• Keyboard skills & office experience are essential, although full training will be provided on the relevant IT system

To apply for this position please email your CV or a complete an application and send it to recruitment@turners-distribution.com

What happens next?

Your application will be sent to the relevant recruiting manager for review. If you are shortlisted for an interview you will be contacted between 1 – 2 weeks. If you do not hear back within this time frame please assume that you have been unsuccessful on this occasion.